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Shipping Policy

At New City Cap Company, we offer free shipping on all orders within the United States. International shipping rates vary depending on location and can be viewed during checkout. All of our products are carefully packaged to ensure they arrive in excellent condition. If you have any questions or concerns regarding shipping, please contact our customer service team.
I'm the second paragraph in your shipping policy section. Our standard shipping time is 3-5 business days for domestic orders. We also offer expedited shipping options for an additional fee. Please note that shipping times may vary during peak holiday seasons.

Return & Exchange Policy

At New City Cap Company, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer free returns and exchanges within 30 days of purchase. Items must be in new, unused condition with all original tags and packaging. If you need to initiate a return or exchange, please contact our customer service team for assistance.
I'm the second paragraph in your return & exchange policy. If you received a defective or damaged product, please contact us within 7 days of delivery and we will work with you to resolve the issue. Please note that we do not accept returns or exchanges on custom or personalized products.

New City Cap Company

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